MotoLoop
For powersports service departments

Fewer “is it done yet?” calls.

Customers follow their bike, quad, sled or side-by-side through every step of the repair, right on their phone, on a page with your logo and color. Techs check off their day in one screen, and the texts go out on their own.

No appA link in a text. Nothing to download.
No passwordTheir phone number is the login.
ridgeline.motoloop.app
Ridgeline
Powersports
WO-1003 · In the shop
2022 Polaris RZR Pro R
Repair in progress
Est. completionThu, Nov 5
Progress3 of 6
  1. Checked inMon 8:12 AM
  2. DiagnosisMon 2:40 PM
  3. Parts inTue 9:05 AM
  4. Repair in progressNow
  5. Test ride
  6. Ready for pickup
Call the shop
Powered by MotoLoop
What your customer sees

Built for the phone in their pocket.

RPRidgeline PowersportsText message
Ridgeline Powersports: Hi Priya, your 2022 Polaris RZR Pro R is checked in (WO-1003). Follow along here: ridgeline.motoloop.app/t/4f7QMon 8:12 AM
Ridgeline Powersports: heads up Priya, a part for your RZR is backordered until Wed, Nov 4. New estimated completion: Thu, Nov 5. ridgeline.motoloop.app/t/4f7QTue 9:05 AM
Ridgeline Powersports: Good news Priya! Your 2022 Polaris RZR Pro R is ready for pickup. Details: ridgeline.motoloop.app/t/4f7QThu 3:30 PM
Texts go out on their ownChecked in, parts delays, ready for pickup. Sent from your shop's own number.
ridgeline.motoloop.app
Ridgeline
Powersports
Needs your OK Replace front left CV boot
Torn and throwing grease. Found during diagnosis.
$142.75
ApproveDecline
Adds about 1 day if approved. If you decline, nothing else changes.
Video from the shop
0:48Jake shows the torn boot
Call the shop
Extra work, approved in a tapA price, a reason and a short video from the tech. No phone tag.
ridgeline.motoloop.app
Ridgeline
Powersports
  1. 2022 Polaris RZR Pro RIn the shop
  2. 2019 Honda CRF450RMar 2026
  3. 2017 Ski-Doo SummitNov 2025
Their number is the loginNo account, no password. Every current and past job in one place.
Customers

Check on it any time

The step it's on, the estimated date, photos and videos from the bench, and parts delays explained.

Your techs

Check off the day in one screen

Steps are yours to set per job type. Finish early and the date moves up; backorder a part and it moves out.

Your front desk

Fewer calls to answer

The board shows rush, overdue and waiting-on-parts jobs at a glance. Customers stop calling to ask.

See the whole thing

Run a job yourself and watch the customer's phone update.

Learn more
Customers

Find your shop

Checking on your machine? Enter your shop's MotoLoop address.

.motoloop.app